Terms & Conditions

Please read through our terms and conditions below. Note that on approval of any Lemonade Design cost estimate, you are automatically agreeing to these terms and conditions.

Quotations
Our quote to you is estimated based on the brief that we receive from you.
Once we have all the relevant information, we may need to re-quote if the work amounts to more that we understood at brief stage.
If, during the process of design, the nature or size of the job changes, we will need to either re-quote or charge for additional time at our hourly rate of R550.
All prices quoted are valid for 30 days and will need to be reconfirmed after this time, unless otherwise stated.

Upfront invoice
On acceptance of our quote, you will be invoiced for an upfront payment of 50% of all studiowork. This will need to be paid within five working days of date of invoice. Work will commence as soon as we have received this deposit.

Balance invoice
On completion and approval of the studiowork, you will be invoiced the balance, including any additional costs such as studio print-outs, CDs, studio materials, additional hours etc. This balance must be paid COD.

Design
This covers the indicated number of studio hours and design development options. Further design work will be charged at our hourly rate.

Print-ready Artwork
Preparing final approved design/layout for print. This covers the indicated number of studio hours but must be confirmed on view of final approved design. A repro-ready pdf is then supplied to the printer.

Client corrections
You may like to make a number of corrections or additional changes to design and text once design or print-ready artwork has been completed. Please allow for the indicated number of studio hours in your budget. If these are not used, they will not be charged for.

Copywriting, editing and proofreading
This is an additional service and we have a good copywriter to recommend. The cost for copywriting. editing or proofreading needs to be taken into account and is not included in our design studio fee. You may provide your own copy and do your own proofreading if preferred.

Image hire and photography
Often, during the design process, additional or alternate images are required or suggested. Image hire is an additional cost and we have a good image hire source.
We also offer photography. The cost for this needs to be taken into account and is not included in our design studio fee. You may provide your own images if preferred.

Printing
Print costs are not included in the design fee and will be quoted separately. If you use our recommended printer for business cards, you will be invoiced when the print quote is approved and this account must be paid before the job goes to print so that we can settle with our printer when they deliver to us. If you are using any of our other recommended printers for leaflets etc, the printer will invoice you directly so that you may reclaim your VAT. You may use your own printer if preferred but we will not be able to take responsibility for any errors or lack in quality on the final print job.

Timeline
All work should be completed within four to six weeks of your 50% upfront payment. Should the completion of work be delayed due to any hold-up from the client’s side, the balance outstanding on your account will be invoiced after six weeks.

Overdue invoices
Artwork will not be handed over to client or to printer if there are any payments overdue.

Web hosting services
If you are making use of our web hosting service, you will receive an annual invoice in advance unless otherwise agreed upon. Any lapse in your payments will result in your website being removed from the server. A re-activation fee of R250 will then be payable when settling the outstanding hosting fees.

Please note that Lemonade Design Studio is not VAT registered.